Shipping policy

Welcome to Fable & Field. We are dedicated to delivering our curated collections of timeless British heritage furnishings and home decor safely to your doorstep. Because we partner with premium, specialized UK manufacturer networks to ship directly to your home, we maintain strict delivery guidelines to ensure a seamless, high-end experience.
1. Delivery Zones & Rates
  • UK Mainland: We are proud to offer Complimentary Free Shipping on all orders across the UK Mainland. There are no hidden delivery fees or minimum spend requirements at checkout.
  • Non-Mainland UK: For delivery to Northern Ireland, the Scottish Highlands, the Isle of Man, and the Channel Islands, a remote-area courier surcharge may apply. Please contact our team at sales@fableandfield.co.uk for a bespoke shipping quote prior to placing your order.
2. Processing & Transit Times
  • Order Processing: All orders are securely verified, quality-checked, and processed within 1 to 3 working days.
  • Standard Decor & Textiles: Smaller items (such as lighting, cushions, and small accessories) typically arrive within 3 to 5 working days from the date of dispatch.
  • Oversized Statement Pieces: Due to the weight and fragile nature of our oversized mirrors, cabinets, and premium furniture, these items are dispatched via our specialist fragile-freight courier network. Delivery for these items takes 5 to 7 working days.
3. Tracked & Scheduled Delivery
The moment your order leaves our supplier warehouse network, you will receive an automated confirmation email complete with a live tracking link.
For oversized furniture or large mirrors, our specialist courier partner will contact you directly via text message or email prior to delivery to schedule a specific, convenient delivery date and time slot. This ensures you are home to safely receive and inspect your statement piece.
4. Damaged Items in Transit
Your absolute peace of mind is our priority. Because our items are fragile, you must inspect your delivery immediately upon arrival.
In the highly unlikely event that your statement piece arrives damaged or defective from transit, please notify our team within 24 hours of delivery by emailing sales@fableandfield.co.uk. Please include your order number along with clear photographs of both the product damage and the external shipping packaging. Once verified, we will arrange a complimentary premium replacement collection at no extra cost to you.